{"id":235,"date":"2018-04-13T09:26:24","date_gmt":"2018-04-13T09:26:24","guid":{"rendered":"http:\/\/bridge219.qodeinteractive.com\/?page_id=235"},"modified":"2026-01-08T15:09:51","modified_gmt":"2026-01-08T15:09:51","slug":"sobre-nosotros","status":"publish","type":"page","link":"https:\/\/recallclinics.com\/en\/sobre-nosotros\/","title":{"rendered":"About us"},"content":{"rendered":"

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Our story<\/h1>\n

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It all started when Bosco (co-founder of Recall) was travelling in Pamplona. He received a text message reminding him of a medical appointment in Madrid that had been scheduled six months earlier. He didn\u2019t remember it at all. He quickly called to cancel it, and the clinic rescheduled it for him without any problem.<\/h5>\n

 <\/p>\n

When he went to the new appointment in Madrid, amazed by the text reminder, he asked the receptionist, somewhat curious: \u201cHow do you manage these reminders?\u201d<\/em><\/h5>\n

 <\/p>\n

The answer was as surprising as it was revealing. The receptionist pulled out an old Nokia and said: \u201cWe send them one by one, by hand, every day. It takes us an average of two hours to do it.\u201d<\/em><\/h5>\n

 <\/p>\n

Messages of 164 characters, with no confirmation links, no automation and frequent errors: crossed messages, incorrect data, and replies that were hard to manage\u2026<\/h5>\n

 <\/p>\n

Bosco thought it was an isolated case. But when he asked other clinics, the answer was unanimous: they all worked in the same way.<\/h5>\n

 <\/p>\n

It was then that he spoke with his partner, co-founder of Recall and friend Eduardo, who comes from a long family tradition of doctors and researchers, and he confirmed that they too were still using that same method to confirm appointments with their patients.<\/h5>\n

 <\/p>\n

That was the turning point. Both decided to transform that rudimentary, inefficient and error-prone system into a modern, useful solution focused on the real needs of clinics.<\/h5>\n

 <\/p>\n

This is how the first prototype of Recall was born: a tool to automate appointment reminders, simplify communication with patients and ease the administrative workload of clinical staff.<\/strong><\/h5>\n

 <\/p>\n

After almost 10 years, Recall has never stopped evolving. Every module and feature has been designed in close collaboration with clinics themselves and their directors, listening to their needs, their real problems and their suggestions.<\/h5>\n

 <\/p>\n

Today our purpose is clear: to help clinics become autonomous in managing their day-to-day operations with our conversational AI agent.<\/strong><\/h5>\n

 <\/p>\n

Today, Recall integrates smart automations, customisable workflows and technology based on artificial intelligence. In recent years we have even created an AI agent that confirms and reschedules appointments, handles emergencies and queries 24\/7 and follows up with patients to deliver a better service, which in turn has a positive impact on your clinic\u2019s revenue.<\/h5>\n

[\/vc_column_text][vc_empty_space height=”37px”]Request a demo<\/a>[\/qode_elements_holder_item][qode_elements_holder_item cover=”yes” advanced_animations=”no” background_image=”823″ item_padding_600_768=”250px 0px” item_padding_480_600=”200px 0px” item_padding_480=”200px 0px”][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row row_type=”parallax” parallax_content_width=”in_grid” text_align=”left” full_screen_section_height=”no” anchor=”servicios”][vc_column][qode_elements_holder number_of_columns=”one_column”][qode_elements_holder_item horizontal_alignment=”center” advanced_animations=”no” item_padding=”127px 16% 70px” item_padding_768_1024=”127px 10% 70px” item_padding_600_768=”127px 4% 70px” item_padding_480_600=”127px 0% 70px” item_padding_480=”127px 0% 70px”][vc_column_text css=””]<\/p>\n

ABOUT US<\/h6>\n

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An interdisciplinary team<\/h2>\n

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Behind Recall is a team of experts passionate about technology, healthcare and communication. By bringing together their perspectives in each of these fields, this conversational AI agent for clinics and medical centres has been created to take over administrative tasks.<\/h3>\n

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What people say about us<\/h2>\n

[\/vc_column_text][vc_empty_space height=”20px”][qode_elements_holder number_of_columns=”one_column”][qode_elements_holder_item horizontal_alignment=”center” advanced_animations=”no” item_padding=”32px 6% 35px” item_padding_768_1024=”40px 10% 70px” item_padding_600_768=”40px 0% 70px” item_padding_480_600=”40px 0% 70px” item_padding_480=”40px 0% 70px”]

  • <\/div>

    \"Gracias a RECALL hemos aumentado nuestras rese\u00f1as x5 en solo 1 mes. Sin necesidad de invertir en publicidad estamos ahora mismo primeros en las b\u00fasquedas org\u00e1nica en Google\".<\/p>

    Jos\u00e9 Mar\u00eda Lasarte, Director M\u00e9dico en Dental Lasarte<\/p><\/div><\/div><\/div><\/li>

  • <\/div>

    \"Yo no podr\u00eda haber visto tantos pacientes tras la pandemia si no fuera por RECALL que se conecta a mi programa de gesti\u00f3n de mi cl\u00ednica. Mi equipo ha pasado de dedicar 2-3 horas al d\u00eda a avisar a pacientes a 1 clic\".<\/p>

    Dr. Peri Colino, Director M\u00e9dico en Dental Colino y \u00c4ncora<\/p><\/div><\/div><\/div><\/li>

  • <\/div>

    \"Gracias a la aplicaci\u00f3n de recall hemos visto como nuestras agendas se llenaban con los env\u00edos de recalls anuales. En cuesti\u00f3n de 3 click enviamos los recalls y los tenemos completamente controlados\".<\/p>

    Dr. Jos\u00e9 Ram\u00f3n Gonz\u00e1lez Baquero, Director M\u00e9dico en Gonz\u00e1lez Baquero<\/p><\/div><\/div><\/div><\/li><\/ul><\/div><\/div>[\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”center” background_image_as_pattern=”without_pattern” z_index=”” css=”.vc_custom_1752910380304{padding-top: 128px !important;padding-bottom: 118px !important;}” anchor=”demo15″][vc_column][vc_column_text css=””]<\/p>\n

    Request a 15-minute demo<\/h2>\n

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    Schedule a personalised session today and see how you can optimise management and increase your clinic\u2019s profitability.<\/h3>\n

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